Today's leadership lesson is about dealing with those really difficult people in the world.

Where are you on the staircase?

Very often real leaders are born during tough times.

The suthor of this piece is Julie Moran Alterio of The Journal News in upstate New York. There might be as as many leadership theories as there are experts, but most agree on the basics.

The MOMENT Of TRUTH is an interesting concept to think about and to stay aware of at all times.

Professionals keep their eye on the ball in good times and especially in challenging times. The needs of your customers do not change just because we are in a recession. And remember that everyone is not in a recession.

Oops!

On my blog post of  June 6 I wrote about how to be a better speaker. When I went back to review that post yesterday I noticed that the text was not there. I have added it now, so for those of you who are  interested, go back to that post and review it.

Below is a message my mother gave to me once which is perfect for the times we are in right now.

Every job has one or two things that are more important to your customers than other things.

I dropped out of my speech class at Oklahoma State in 1963 the night before I was scheduled to give a speech to the class the next day because I was so terrified. I finally fixed that problem years later. Everything is hard before it is easy.

I like to read articles on leadership which have been written by others.I saw this article a few years ago in a newspaper called Suburban Business.