NEW POST…..What you do counts.
I had an interesting Cross-Utilization experience in the Magic Kingdom® Park during the holidays one year while I was working at Disney World. I was assigned to the hot dog wagon in Liberty Square. I really enjoyed my time there with two Cast Members who did a wonderful job.
About three hours into my shift, the lady I was working with said to me, “I just found out who you are.” I said, “Really. Who am I?” She said, “You are the man that writes The Main Street Diary.” ( Weekly Walt Disney World Newsletter)
I thought that she was about to say that I was the Executive Vice President of Walt Disney World® Operations. It really is true that people recognize what you do versus who you are. I like that! Who you are or what your title is really does not matter much if you don’t do the right things for people and doing the right things is usually hard. That is why most people don’t do them. Most people do what they want but not what they should do….They take the easy route.
As I was leaving my shift, another Cast Member called out to me and said, “Lee, our manager says that it is mandatory that we read The Main Street Diary; and I want you to know that I would read it anyway.”
So, as a leader at work, in your community or as a parent:
- What are you known for?
- What do you do that impresses people?
- Are you a great teacher?
- Are you crystal clear with people?…Clarity matters.
- Are you really known for involving others to get the best ideas and to make people know they matter?
- Are you really known for giving people excellent feedback and coaching and counseling? This means telling the truth.
- Think about what you have done this year. Has anything you have done really mattered to others?
…so it is pretty clear that Who You Are is Really About What You Do! …Lee