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Walk through employee and customer areas several times a day, especially at the beginning of the day. You will find many things that need your attention before your customers arrive.

- Lee Cockerell
After spending more than 40 years in the hospitality industry developing skills and learning lessons in leadership, Lee Cockerell has formed a new company to share his thoughts and experiences. For more information about Lee and the speeches, seminars and consulting services he offers, follow the links above.

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