Remember to practice the Four Customer Expectations: 1) Make Me Feel Special, 2) Treat Me As An Individual, 3) Respect Me, 4) Have Knowledgeable Employees
– Lee Cockerell
What Makes Lee Cockerell Different?
People are done with theory. By now, we have tried everything else, so let’s start taking care of our people and our customers. Lee teaches practical, actionable wisdom you can apply right away. Learn it tonight and apply it tomorrow. Lee developed the Disney Great Leadership Strategies because even at the happiest place on earth, it is not magic that makes it work it was the way we worked that made it magic.
What people are saying
Lee Cockerell has an extraordinary ability to communicate his philosophy of leadership in a way that is easily embraced by others.
We had the honor to host Lee for our first community Leadership Summit. As the head of the organization, I got to spend some one on one time with Lee and found him to be genuine and down to earth. His presentation at our event was amazing, relevant, and spoke to everyone in the packed room. Lee is a professional speaker who gives a personal touch.
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