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Maintaining High Standards (Podcast)
If you must have performance reviews then at least rate your fellow managers on the four competencies of Technical, Management, Technological and Leadership but please don't place an overall brand on them with one of the five or six rating scales many organizations like to use. If you tell a high percentage of your people they are average you pretty much lose their commitment. The difference between interest and commitment is huge.
- Lee Cockerell
After spending more than 40 years in the hospitality industry developing skills and learning lessons in leadership, Lee Cockerell has formed a new company to share his thoughts and experiences. For more information about Lee and the speeches, seminars and consulting services he offers, follow the links above.

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