Many businesses are missing a big opportunity by not finding the right time to make incremental sales. Or you could call it situational selling. In the right situation, you offer…
Year: 2018
Why Are Routines Important?
Many people set resolutions to start a new year. Most of those people don’t follow through. Usually, by February, people have already given up on losing weight, reading more books,…
Does Customer Service Hurt the Bottom Line?
Focusing on numbers and neglecting the customer has become too common. When times get tough, companies cut costs, often at the expense of customer service. Is that the right move?…
Overcoming the Experience Gap
Anytime you get a promotion, especially when you are young, you may face an experience gap. Whether the experience gap is real or perceived, you have to address it. When…
If You Need a Mentor, This Might Be for You
A common question I hear is, “Lee, will you be my mentor?” Unfortunately, the answer is no. I get the request so often I couldn’t possibly be a mentor to…
How to Build Trust With Your Supervisor
Building trust with your supervisor is an art. All of us, well, most of us, want to build enough trust so we get more autonomy and responsibility in our job.…