When you introduce yourself, or someone asks about you, what do you say? So many people discuss the work they do. This is especially a problem for those of us…
Category: Podcast
How to Be a Great Long Distance Leader
Remote teams are just a fact of business life now. There is no going back. Whether it comes from telecommuting, an organization spread out geographically or working with employees who…
Why You Need to Ask Why More Often
Sometimes you have to ask Why five times to get to the truth. What you hear at first is not always the truth. Or not the whole truth, anyway. At…
Creative Ways to Find and Hire the Right People
When you are searching for people to add to your staff, you have to have a wide approach. Don’t just post a job opening and hope the right person applies. Finding the right person starts…
Delegating Authority in an Emergency
Emergencies are the extreme example of finding out how well you have done in delegating authority. When you have an emergency you have no time for anyone to wonder what…
Mastering the Four Guest Expectations
No matter how big or small your organization is, your customers all have the same expectations; Make me feel special Treat me as an individual Respect me Have knowledgeable employees…