After 27 years with Disney, including becoming the Vice President of the Magic Kingdom, my son Daniel retired to pursue his own speaking and consulting career. At Disney, Dan had…
Year: 2018
The Secrets of a Great Resume
The secrets to creating a good resume may not be what you think. It is not the design of the resume that matters. Or keywords. Getting people to know you,…
Ask Employees How You Can Do Better
The secret to understanding how you can operate your business better, serve customers better, and better support your staff is right in front of you. All you have to do…
How to Promote Yourself
Did you know people used to call me Low-Key Lee? Don’t make the mistake of thinking your work will stand for itself. People have to know you did the great…
Create Opportunities by Meeting New People
One of the most effective ways to create new opportunities is to meet new people. Meet people and keep in touch because you never know what could pop up later.…
Creating Magic With the Guest Experience Cycle
On the 200th episode of Creating Disney Magic, we examine the Guest Experience Cycle. Disney implements the Guest Experience Cycle to make sure guest have the best vacation of their…