“Don’t give your customers a chance to go try somebody else. They might not come back.” One of the easiest mistakes you can make in business is letting your customers…
Month: September 2025
How to Give a Great Presentation
“Everything is hard until it’s easy. The only way it gets easy is practice.” When I was young, I dreaded speaking in front of people. If I had to give…
You Have the Authority to Make Changes
“If you want to be average, just let it go. If you want to be world class, everything matters.” Early in my career I thought staying quiet was the safest…
Employee Turnover is Your Fault
“Most of your problems in life are your fault, including mine.” When you walk into a business, it doesn’t take long to figure out what kind of place it is.…
Humility and Leadership
“Humility puts people at ease. It makes people trust you more.” Humility is one of those traits that gets overlooked, but it might just be the secret to great leadership.…