“When you invest in people, they remember how you made them better.” When I first heard about the Disney College Program, I thought it was a clever idea. But after…
Author: Lee Cockerell
Time Management in a Digital World
“You’re not born disorganized. You become disorganized because responsibility grows faster than your systems do.” When I first started teaching time management, there were no fancy systems or apps.…
How to Talk About the Work You Do
“If you can’t clearly explain what you bring to the table, people won’t know, and if they don’t know, they can’t value it.” Over the years, I’ve met a lot…
Communicating Price Increases to Customers
“When you’re high quality and reliable, people will keep coming.” One of the hardest things in business is telling customers that prices are going up. Nobody likes to hear it…
Don't Let Your Customers Leave
“Don’t give your customers a chance to go try somebody else. They might not come back.” One of the easiest mistakes you can make in business is letting your customers…
How to Give a Great Presentation
“Everything is hard until it’s easy. The only way it gets easy is practice.” When I was young, I dreaded speaking in front of people. If I had to give…