“Create trust in the organization. Let people know that you don’t know everything, you don’t plan to know everything, and you’re there to help them get what they need from…
Category: blog post
Be an Expert
“Magic’s when you do such a good job, nobody can figure out how you do it.” If you’re aiming to be an expert in your field, keep feeding your brain…
Should Everyone Be Trained as a Leader?
“Don’t depend on your company to prepare you for the future. Invest in yourself; read, learn, and grow daily. Your future self will thank you.” Spreading leadership training across all levels…
Body Language and Hospitality
“There is a clear difference between those who have their act together those who are just half there, not communicating well and not paying attention.” First impressions are made within…
Everything Matters If You Want to Be World Class
“We all have expectations, and when you raise your expectations, everything gets better.” Paying attention to the smallest details can transform any organization into a world-class operation. During my days…
Organizational Change Management
“When you tell the truth, you get better results from your customers and, from your employees and your teams.” Organizational change is a constant in today’s fast-evolving business environment. If…