“Somebody’s either got to step up, or people are going to start to step out.” When poor leadership affects moraLee Cockerell explains why courage and ethical leadership are essential when…
Tag: Business Leadership
Communicating Price Increases to Customers
“When you’re high quality and reliable, people will keep coming.” One of the hardest things in business is telling customers that prices are going up. Nobody likes to hear it…
How to Give a Great Presentation
“Everything is hard until it’s easy. The only way it gets easy is practice.” When I was young, I dreaded speaking in front of people. If I had to give…
Teach Professionalism
“When you start doing what everybody does, it’s hard to be noticed any longer. Professionalism gets you noticed.” Time and time again I see people underestimate the power of professionalism.…
Responding to Bad Customer Reviews
“You always give customer the benefit of the doubt. Always give your employees the benefit of the doubt. If you’re not sure, give them the benefit of the doubt until…
Becoming Saleswise
“This will take someone from feeling like they know nothing all the way through becoming quite successful. And it is done in such a way that the story itself kept…