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Tag: Customer Experience

November 8, 2022in blog post0by Lee Cockerell

How to Stand Out When You Are Understaffed

Today, Jody and I are tackling the question of Matthew Miller. Many places are understaffed, so how can employees make the best of a bad situation in their work environment?…

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October 11, 2022in blog post0by Lee Cockerell

Moment of Truth for Customers

Today Jody and I talk about the moment of truth for customers. What is the moment of truth? It is that moment when your commercial comes in contact with the…

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September 20, 2022in blog post0by Lee Cockerell

Your Attitude Can Save the Day

Today Jody and I are talking about an incident that happened to me recently. With all the credit card scams in the world I often wonder if I am next,…

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