“When you start doing what everybody does, it’s hard to be noticed any longer. Professionalism gets you noticed.” Time and time again I see people underestimate the power of professionalism.…
Tag: Disney Leadership
Stories That Work
“Stories are emotional, and when you connect with people emotionally, it sticks.” Stories are the master teacher of the world. Over the years, I’ve seen firsthand that facts may fade,…
Building Relationships With Your Team
“You’re always communicating. When you walk into a room, when you’re on the phone, when you say hello to somebody, you’re sending a message and they’re either believing more in…
Learn More So You Are Worth More
“Get up to speed on how to use something, what it means, where you would use it, or why you have to understand it. Then talk to people about it.”…
Having Candid Conversations in the Workplace
“There’s a lot of things in our mind that are probably not true. We just don’t take the time to figure out what the problem is. People don’t want to…
Why Don't You Ask for Feedback?
“You don’t get in trouble for what you know. You get in trouble for what you don’t know.” Creating excellence is magic, and the secret lies in the details. From…