Month: March 2008

Explore, probe and know what is going on in your organization and act upon what you learn, because if you don’t know what is going on, you can’t make the right…

Often people ask me,” How do you go about setting priorities each day when you have so many things to accomplish?” (more…)

For years I got out of bed in the morning and went about my day doing things. (more…)

If you want your organization to not only prevail but thrive you must make the emotional connection with your customers and with your fellow employees. (more…)

When people come to see you with an issue, try to keep from speaking and just listen to them. (more…)

Habits are just that…Habits!!! (more…)