This letter I received from a Disneyland Guest shows why we don’t need employees of the month. (more…)
Year: 2010
Creating Magic Dutch Review
Happy Labor Day Everyone I think you might enjoy the review of my book from Dr Jaap van Ede, (business-)journalism and research on business improvement methods, founder & editor-in-chief of…
Are You Making The Emotional Connections
A lesson in leadership that I sent to the Disney Cast Members a few years ago. It is still relevant. (more…)
Please Dig As Deep As You Can
As you know, if you live in Orlando, (more…)
Simple and Powerful
A palindrome reads the same backwards as forward. This video reads the exact opposite backwards as forward. (more…)
What Are You Missing?
Being preoccupied is one of the biggest time wasters there is. Learning to pay attention can bring you many valuable things that you are currently missing out on. (more…)