Recall the phrase “out of sight, out of mind?” What do people remember about you after an interaction? (more…)
Year: 2010
Just Listen
When people come to see you with an issue, try to keep from speaking and just listen to them. (more…)
Habits Are Just That....Habits
I read something the other day that said: “Encourage Your Kid’s Habit.” (more…)
YOU Can Make a Difference...So Do It!
One thing I believe more than anything is that most people underestimate the difference they can make in another person’s life. (more…)
It's All About The Basics
The following letter from a few years ago demonstrates how important kindness is. Are the employees in your organization delivering this kind of kindness and service? (more…)
A New Book Recommendation
Good morning Everyone First today I would like to recommend a new book to you that is being published today. (more…)
