Before we get to the blog post for today, I want to tell you about an organization that badly need to read my new book, THE CUSTOMER RULES, and maybe…
Year: 2012
You Can Control The Weather In Your Organization
Hello Everyone I just came back from a speaking engagement for the Army in Charlottesville and Chattanooga. The more time I spend with the military the more impressed with them.…
Mothers know a lot about leadership
Hello Everyone I told you recently in a blog post I had a problem with a Hilton Hotel one day and the next day a great experience with a Hilton…
Focus
Hello Everyone I just returned from Istanbul where I spoke to a group of professionals from Proctor and Gamble. What an impressive group. My last post told you all about…
Is This Happening In Your Organization?
Hello Everyone I am on my way to Istanbul to speak to Proctor and Gamble. This is a company that has been in business for 175 years and was founded…
Real Communication is Clarity...Just Be Clear!
Before you read this weeks Lessons in Leadership post I want to tell you about another lesson I was reminded of last week. (more…)