Often, Lee Cockerell gets questions about how to get hired at Disney. Truth is, it is not easy to get hired at Disney World. It gets harder when you can…
Month: September 2016
Getting Paid is Good Customer Service (Podcast)
Do you ever have trouble getting paid what you are owed? A collection problem can be the beginning of the end of a business. In this episode of Creating Disney…
Combining Technology and Service (Podcast)
Applied the right way, in the right situations, technology can help you create magic and serve customers better. Applied in the wrong way, technology can move you further away from…
Should You Be Social Friends with Employees? (Podcast)
Is there a downside to being social friends with people who report directly to you? It can turn into a difficult situation. The more you get to know people in…