Year: 2018

Getting fired can feel like a big deal. It can feel like a blow to your confidence and your career. When I was younger, I took a job I shouldn’t have…

Walt Disney was a dreamer. Some would say he was unrealistic. Some would say he was unreasonable. But without his dreams, there would be no Mickey Mouse. No Snow White.…

 On this episode of Creating Disney Magic, a listener asks what I think is the biggest opportunity for the service industry. We’ve tried everything else, now let’s take care…

This week I answer two listener questions. Although the details are different, both questions are in the same line of “my boss doesn’t listen”. Yes, it happens. There are some…

If your organization has not experienced a major disruption in the past couple of years it is coming. Technology changes so fast, you may not even see the disruption before…

In my younger days, I had trouble talking about myself. They even called me “Low Key Lee” because I kept to myself. So you might not be surprised to hear…