Jeff Noel joins us as a special guest on this episode of Creating Disney Magic. Jeff is a 30 year Disney veteran. For the last 15 years of his Disney…
Month: March 2020
How to Introduce Yourself to a New Team
Meeting a new team as a leader is your first chance to let people know what it is going to be like to work with you. When I became the…
How to Manage and Organize Your Notes
Whether you use a paper planner or a digital planner, you are going to have notes and other items you will need to keep that don’t go into your planner.…
How to Handle a Crisis
On this special episode of Creating Disney Magic, Dan Cockerell, my son and former VP of the Magic Kingdom at Walt Disney World joins me to talk about how to…
Influencing Positive Change in Your Organization
You don’t have to be a supervisor to influence positive change in your organization. At Disney, there are hourly employees who have influence over decisions from management. If you want…
How to Handle an Unexpected Customer Rush
Every business gets an unexpected rush of customers. You have seen this either as a customer or in your own organization. How often in these situations are you left wondering…