“If you understand how it benefits a customer and you get to know your customers, then you can promote or upsell products that are a good fit for them because…
Year: 2024
Follow Through With Training
“Most people want to do a good job, but they just fall back into their habits.” Every manager has had to train new employees at some point in their leadership…
Become a World Class Organization
“Poor and good are the same because they’re not great. And I think if you want to be world class, you have to have that attitude that poor and good…
Let Your Team Know What You've Done For Them
“It’s natural to complain about what we didn’t get in life instead of remembering what we have.” When leaders effectively explain the actions taken to address their teams’ concerns, it…
Make a Big Deal Out of the Little Things
“Success came from the way they started, the way they were persistent, the way that when they had a problem, they worked through it.” Newer businesses have a lot to…