Email Etiquette Guidelines 1 E-mail Etiquette Guidelines: Quick Reference List 1. Be polite and respectful. 2. Answer all questions. 3. Be concise. 4. Know the difference between “To”…
Author: Lee Cockerell
Efteling Creating Fantasy One Guest At A Time
Hello everyone… Happy Easter and Happy Passover this morning. I am about to go out and hide the eggs for my three grandchildren to hunt. I buy plastic Easter Eggs and…
One Person Can Make A Difference
From Leader to Leader In this week’s Innovation, we recognize Rainbow Days. I AM likeable, capable, unique and valued. I CAN treat others like I want to be treated. …
Putting A Face To A Name
Putting a Face to a Name: The Art of Motivating Employees (more…)
Role In The Show-The Curtain is Rising. Are You Ready?
Role in the Show is one of our strongest concepts and models for how to perform onstage and backstage to make sure that each and every interaction between…
How Do You Modify Behavior?
If you want to modify behavior, you have got to communicate what behavior modification you want. (more…)