When I was in charge of East Coast Food & Beverage Operations for Marriott, I would stop by a hotel and meet with the waitresses and waiters. I would ask…
Author: Lee Cockerell
How to Handle an Exit Interview
When you leave a position, you are often asked to do an exit interview. How should you handle it? If you are taking a position in the same company, only…
The Candid Truth About Candor
How candid are you with the people you care about? Candor does not show up as often as it should. But you can’t have a healthy workplace without candor. If…
Are You Willing to Take a Risk?
If you have been to Disney World, you may have enjoyed a great meal at the California Grill. California Grill may seem like a standard at Disney World now, but…
Introducing New Employees to Your Culture
When you hire a new employee it can be difficult to introduce her to your company culture. This week, I answer a listener question from someone who is concerned about…
Work Life Balance is a Myth
Work Life balance is a myth. You only have one life and it includes work, family, and your personal life. You have to get all those elements in rhythm, not…
