Category: blog post

No matter what business you are in, poor service happens because of the general manager. If bathrooms are dirty, don’t blame the guy who cleans them. Look at the general…

This episode was recorded while I was in Italy. The sound quality is not the best because I had to find an internet connection that worked good enough to record.…

Gossip can spread through an organization quickly, leaving a wake of confusion, rumors, and hurt feelings. You must deal with gossip quickly and clearly. But it all begins when you…

What will your legacy be? Have you taken time to consider this? This episode of Creating Disney Magic is the second episode recorded live at Urbain 40 with a group…

 This episode of Creating Disney Magic was recorded live in Orlando during a private mastermind event. Twelve people joined me and Jody Maberry to spend the day talking about…

In the last episode of Creating Disney Magic, we answered the first half of a series of questions from a listener. After listening to every episode of the podcast, a listener…