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Category: blog post
How to Avoid an Us versus Them Culture
Have you ever been in a situation at work where it seemed like it was Us versus Them? When you find this situation it often comes in the form of…
Overcoming the Experience Gap
Anytime you get a promotion, especially when you are young, you may face an experience gap. Whether the experience gap is real or perceived, you have to address it. When…
Improving Customer Service by Traveling
I recently returned from a tour through several countries including Russia, Czech Republic Austria, and Hong Kong. It reminded me how traveling and gaining a new experience can help you…
Attitude Makes the Difference
In this episode of Creating Disney Magic, Lee Cockerell answers two listener questions, both about attitude. At the end of the day, attitude makes the difference in your organizational culture.…
Your Attitude Will Set You Apart
Skill can be learned, but attitude must be decided. Lee Cockerell shares a story of how his attitude while peeling potatoes in the Army set him apart. Doing work with…