“Knowledge is the key that opens all the doors ahead of you.” I’ve said for years that knowledge opens doors, but the older I get, the more convinced I am…
Tag: Disney Leadership
Get Your Opportunity Through Persistence
“Anytime you can do more than everybody else, you’ll stand out.” I’ve met a lot of people in my career, but the ones who stand out are the ones who…
How to Talk About the Work You Do
“If you can’t clearly explain what you bring to the table, people won’t know, and if they don’t know, they can’t value it.” Over the years, I’ve met a lot…
Don't Let Your Customers Leave
“Don’t give your customers a chance to go try somebody else. They might not come back.” One of the easiest mistakes you can make in business is letting your customers…
How to Give a Great Presentation
“Everything is hard until it’s easy. The only way it gets easy is practice.” When I was young, I dreaded speaking in front of people. If I had to give…
You Have the Authority to Make Changes
“If you want to be average, just let it go. If you want to be world class, everything matters.” Early in my career I thought staying quiet was the safest…