No matter how big of a problem you face, the solution is right in front of you. Understanding who to bring into the room to solve a problem is the…
Tag: disney
How to Hire Outstanding People (podcast)
Your people are your brand. If your employees give terrible service, peope will perceive your company the same way. Bad service given by bad employees will lead people to find…
Excellence Through Clear Expectations (podcast)
One of the keys to creating magic is having high expectations. You can use training to set clear expectations for everyone on your team. Training is important to any organization,…
How to Get the Most Out of Training (Podcast)
When you attend training or a conference, just being there is not enough. You need to get the most out of the training. Lee Cockerell offers advice on how to…
Creating a Disney Culture in Paris (Podcast)
When Lee Cockerell took a job with Disney he moved to Paris and hired 200 managers for a new resort. In this episode Lee explains how he created a Disney…
You are Putting on a Show Every Day (Podcast)
When the doors open at your business, it is as if the curtain opens for a show. To put on a great show, it takes everyone in your organization to…