“Trust doesn’t come back with words. It comes back with actions.” Layoffs are one of the hardest decisions a leader has to make. Not just because of the people who…
Tag: leadership development
Leadership is Not About a Title
“Leadership is not about a title. It’s about your influence.” There are many people with impressive titles who struggle to lead. There are also many people without titles who have…
Getting Buy In to Deliver Better Service
“Getting better is not easy, but it’s the only way to be successful.” One of the biggest challenges leaders face is getting people to change. Especially the ones who have…
How to Work With a Micromanager
“You need trust to operate at the higher levels of freedom.” I’ve worked for micromanagers. In fact, I left a job because of one. Micromanagement usually comes from insecurity. It…
Handling Unexpected Challenges
“Leaders don’t need to have all the answers. They just need to know how to get the right answer quickly.” Unexpected challenges show up for everyone. They don’t check your…
You Know What You Need to Do
, “Progress doesn’t require perfection. It requires starting and staying with it.” Every year people talk about change. New goals, habits, and plans. And yet most of them don’t last…