Engaged leaders create engaged employees whom then want to engage with the customer….Duh! (more…)
Year: 2011
"We Best Lead When We Serve Others!"Foellinger Foundation Rocks!
Hello Everyone It is a beautiful morning in Provence with bright sun, blue skies, birds chirping, brooks flowing, grandchildren sleeping and 75 degrees. (more…)
Help People Get What They Want & They Will Give You What You Want!
The following article tells the simple reason of why American management’s focus on rewarding performance works. (more…)
Do You Have Your Act Together?
Don’t get involved with everything. Work on the vital issues and keep your calendar open enough to be available for the unexpected that requires your level of position and authority to get involved…
The Delta Between What They Say and What They Do Is Large!
Hello Everyone We made our trip from Orlando to Boston on Delta and then on to Paris on their Partner Air France. Delta continues to not have their act together.…
Judge People As Individuals...Not Their Age!
The following article was written by my friend Frances Hesselbein. Frances wrote the foreward for my book, Creating Magic. (more…)