Being a professional means more than dressing nice. Being a professional is an attitude and a decision to act a certain way. A professional adds value in any situation. Lee…
Year: 2015
Why You Need Better Processes (Podcast)
Many organizations get off track with bad policies and processes. Customers see it and feel it, but often, an organization does not realize the impact of bad process. Lee Cockerell…
Developing Young Leaders (Podcast)
Developing college and high school students into leaders gives them a head start in life. Lee addresses how students can begin to develop as leaders and how others can help.…
How to Give a Great Presentation (Podcast)
Lee Cockerell tells the story about growing from a shy young man who dropped out of speech class in college to becoming a keynote speaker. He also offers tips on…
Creating a Disney Culture in Paris (Podcast)
When Lee Cockerell took a job with Disney he moved to Paris and hired 200 managers for a new resort. In this episode Lee explains how he created a Disney…
Customer Service as a Competitive Advantage (Podcast)
If your business relies on a product as a competitive advantage, it is only a matter of time before you begin to lose customers. Other business can match your product,…