One of the most difficult things you will have to do as a leader is to handle uncomfortable situations with employees. Talking to an employee about their behavior is hard.…
Year: 2019
Use the Phone to Build Your Reputation
For many people, your reputation will reach them before you have the chance to meet them in person. Don’t underestimate the impact your phone conversations have on people. Your demeanor…
Take Time to Celebrate Milestones
Taking time to celebrate milestones is an important part of any organizations culture. With that, we are taking the opportunity to celebrate episode 250 of Creating Disney Magic. Over the…
It's Your Responsibility to Develop People
Some people don’t get the development they need at home. Working with you is the first opportunity they have to learn how to be professional and get ahead in life.…
Get Your Message Out
If you want to get your message out, you have to do the work. Don’t count on people hearing your message until you put it directly in front of them.…
The Conversation You Should Have With Every Employee
When I brought on a new employee at Disney, I would have a 2-hour conversation with them, but we would not talk about work. A corporate feeling meeting can leave…
