“Poor and good are the same because they’re not great. And I think if you want to be world class, you have to have that attitude that poor and good…
Author: Lee Cockerell
Let Your Team Know What You've Done For Them
“It’s natural to complain about what we didn’t get in life instead of remembering what we have.” When leaders effectively explain the actions taken to address their teams’ concerns, it…
Make a Big Deal Out of the Little Things
“Success came from the way they started, the way they were persistent, the way that when they had a problem, they worked through it.” Newer businesses have a lot to…
The Secret to What People Really Want
“There’s not a personal I wouldn’t say they appreciate it when they get some positive feedback and encouragement and, Even the people who got a bad attitude, that’s how you…
The Peril of Not Keeping in Touch with the Front Line
“Our job as a leader or a parent is to keep our people emotionally, psychologically, and physically safe.” One of the biggest mistakes I see leaders make is not keeping…
Solving Problems as a Team
“Quit having meetings and have conversations.” Leaders can bring their team together to solve problems by asking questions and creating a culture of inclusion and respect. Using the collective expertise…