Author: Lee Cockerell

Often, small businesses have an advantage over big businesses. I know, it doesn’t always feel like you have the advantage, but you can get to know your customers better. A…

Always remember, employees are unique people. We all have our individual needs. At times, we may need accommodations to keep the rhythm between professional and personal life in sync. In this…

Good ideas are everywhere. You can learn something new to apply in your business by visiting competitors or even other businesses in a different industry. Visit museums, golf courses, churches.…

In this episode of Creating Disney Magic, I answer a listener question about managing time conflicts. Specifically, he asks about dealing with conflicts of schedule of what I have in my…

To create a magical experience for your customer, you need to identify and remove any hassle the customer may encounter. In this episode of Creating Disney Magic, we examine how…

Is it possible to initiate change if you are not in a leadership position? Some organizations are reluctant to change. Sometimes a boss can think they know everything. All you…