Now that the world is opening back up, many leaders wonder what they should focus on to contend with the current climate. Many employees are resigning and looking for something…
Category: blog post
How to be a Better Thinker
Today, Jody and I are talking about the importance of expanding your mind. It is beneficial to be versed in multiple topics. The good news is it isn’t complicated to…
Preparing for When Something Goes Wrong
Today, Jody and I are talking about how to prepare for something going wrong in your business and how you communicate it to your customers. It doesn’t matter your industry;…
Serve with No Strings Attached
Today, Jody brought up a practice we had at Disney known as the No Strings Attached voucher. Simply put, a cast member was empowered to provide a guest with this…
Create a Professional Presence
Today, Jody and I are recording this episode in person, and we are exploring what it means to have a professional presence. You don’t need a corner office to carry…
Letting Employees Put Family First
Today, we have a listener question from Will Walsh. Will has a complex question. In short, he asks, “What do you do when leaders have to tend to legitimate family…
