Hello everyone….I hope you had a great weekend. Today’s Lesson in leadership points out how little things matter. (more…)
Category: Uncategorized
Disneyland Paris 20th Anniversary
Good morning everyone Yesterday was the 20th anniversary of the opening of Disneyland Paris. It was the longest day of my life. I worked a full 24 hours that day.…
Pay Attention To Others
Preoccupation is defined as “being engaged in irrelevant thought.” this is best done when you are alone. (more…)
Need Stories For My Book
Hello Everyone I am in need of some good and bad service stories for my next book, THE CUSTOMER RULES. (more…)
It Is A Big Responsibility!
Hello Everyone My week started off really great yesterday. I spoke to a couple of thousand volunteers at Church On The Move in Tulsa, Oklahoma. (more…)
To Be Trusted You Have To Be Trustworthy!
Hello everyone I just spent the day with my eleven year old grandson Tristan. He kept me pretty busy. He is not into naps. He likes to be with me…