Here are some nice replys from my post yesterday on how bad #Delta Airlines is. Looke like others agree with how good some airlines can be and how bad others…
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Delta Airlines Deserves Their Low Rating!
One of the chapters in my book Creating Magic focuses on ensuring as an organization you have policies and procedures which are reasonable and make sense for your customers. That…
Re-Think How You Think
Change the way you think and change your habits and you will change your life……Lee (more…)
Get The Golf Balls Right First!
Good Day Everyone I am sure many of you have seen this before. It is a good reminder for all of us. Read it and think about how you are…
Be Close In The Beginning and Check In Often
Twelve Ways Leaders Fail New Managers (more…)
We Grandparents Are Wise
The Right Way to Respond to Failure (more…)