I can not remember being in tougher times than we are now, but everything passes and eventually gets better. Let’s hope and pray for our new president that he can…
Month: November 2008
Engagement Vital
Make the Emotional Connection We all need to remember when we deal with one of our customers, to take the time to make the emotional connection. Products can always be…
Habits
Habits Are Just That . . . Habits! I read something the other day that said: “Encourage Your Kid’s Habit.” (more…)
Your Biggest Opportunity
Your Biggest Opportunity I believe that your biggest opportunity is still in making sure that every single employee understands your expectation for his or her role (job). The biggest opportunity is…
Common Sense Advice
My new book, “Creating Magic…10 Common Sense Leadership Strategies From a Life at Disney, ” is on the market now and has many commons sense leadership strategies for you to…