Month: November 2008

I can not remember being in tougher times than we are now, but everything passes and eventually gets better. Let’s hope and pray for our new president that he can…

Make the Emotional Connection We all need to remember when we deal with one of our customers, to take the time to make the emotional connection.  Products can always be…

Habits Are Just That . . . Habits! I read something the other day that said:  “Encourage Your Kid’s Habit.” (more…)

Your Biggest Opportunity I believe that your biggest opportunity is still in making sure that every single employee understands your expectation for his or her role (job).   The biggest opportunity is…

My new book, “Creating Magic…10 Common Sense Leadership Strategies From a Life at Disney, ” is on the market now and has many commons sense leadership strategies for you to…