A few years ago one of our young Guests at Walt Disney World presented this poem in a scroll to Fred Apfel, one of our awesome Bus Drivers. Enjoy!….Lee (more…)
Month: December 2009
Yesterday, Today, and the Future
One of the key points I teach in my Life Managment seminar is to take a few minutes every day to plan your day and to put in your day…
Yesterday, Today, and the Future
One of the key points I teach in my Life Managment seminar is to take a few minutes every day to plan your day and to put in your day…
Want To Learn What Perfect Looks Like?
Good Morning Everyone If you want to learn what perfect service looks like so you can improve service in your own organization, then take a Disney cruise. I have not…
E-Mail Is Talking
We all are talking with one another more and more through e-mail. One thing that I have noticed is that we often are not taking this kind of conversation…