Year: 2013

New Blog Post Ten years from now will someone write to you or call you to thank you for the difference you made in their life when they reported to…

Hi Everyone I have been a bit out of pocket with a trip to the UK to do a book promotion tour on my new book, The Customer Rules. (more…)

Hello Everyone Last week I had the privilege to speak to the students,  facility and staff at Suffolk County Community College on Long Island. (more…)

Hi Everyone I have been missing in action because I have been living on airplanes. (more…)

  First Thing I want you to Know: • I’d like to recommend a great workshop which is on March 21 and 22, 2013 in beautiful and warm Florida. (more…)

Hello Everyone I hope you all are ready to have a great weekend. I just came back from speaking to Edina Realty in Minnespolis/Saint Paul. What a great company. They…