“If you want your time to count, you must count your time.” – Kary Oberbrunner If you want to do the most important work and have the most impact, you need…
Year: 2016
Should Companies be Involved in Community Service? (Podcast)
Should companies be involved in community service? At Disney, there is a culture of helping the community. Cast members work hard and put in long hours and then give their…
Seven Guest Service Principles (Podcast)
If you have met Lee Cockerell in person, there is a good chance he handed you a bookmark. The bookmark is a promotion piece that includes information on all of…
Help Creating Disney Magic Win 2016 Podcast Award
Thank you for your continued support of Creating Disney Magic. You are the reason we create this show every week. You are also the reason the show is represented in…
Dealing With a Bully in the Workplace (Podcast)
If you have a bully in the workplace, it is going to have a negative impact on productivity and employee morale. As a leader, if you have a bully in…
Leading a Discouraged Team (Podcast)
In this episode of Creating Disney Magic Lee answers a listener question about leading a discouraged team. If you take on a leadership role with a team that has had…