Is it better to get an education or the experience that comes with a promotion? Education pays off down the road. Take the opportunity to get an education over the…
Year: 2019
Get in the Right Environment to Get Work Done
Early in my career, when I worked at Marriott, I begin working away from my office. A Library was the first place I worked away from the office. At Disney,…
Do You Need Brand Name Career Experience on Your Resume?
Is it better to have experience with a Brand Name company or a bigger role with a small company? This is something to consider, especially early in your career. When…
Product Knowledge Leads to Better Customer Service
People are looking for experts to help them. The more you know about your products, the more people will trust you. Knowing everything you possibly can about the products you…
The Customer is Not Always Right But They are Still a Customer
The customer is not always right, but they are always the customer. Sure, people are going to take advantage of you. But overall, you still shouldn’t make your policies too…
Why Every Business Should Have Appearance Guidelines
Your people are your brand. The way staff look represents your company to every customer who walks through the door. At Disney, we have appearance guidelines because we are putting…