“There’s not a personal I wouldn’t say they appreciate it when they get some positive feedback and encouragement and, Even the people who got a bad attitude, that’s how you…
Year: 2023
The Peril of Not Keeping in Touch with the Front Line
“Our job as a leader or a parent is to keep our people emotionally, psychologically, and physically safe.” One of the biggest mistakes I see leaders make is not keeping…
Solving Problems as a Team
“Quit having meetings and have conversations.” Leaders can bring their team together to solve problems by asking questions and creating a culture of inclusion and respect. Using the collective expertise…
Planning Organizational Communication
“Keep some of the trust within the organization by respecting your team enough to tell them before the whole world knows about something.” A great way to create a positive…
You Can Be Nice and Tough
“When you lead, be tough, not hard.” Lee Cockerell A listener recently reached out with a question about my leadership style. They say that Disney employees describe me as a…
Preparing for the Next Level of Your Career
“People don’t like a lot of the jobs they have to do, but they look back on them and think, ‘wow! Look how much I learned back then’.” As you climb the professional ladder each level brings new challenges and competition. Prepare yourself by acquiring knowledge, gaining experience, and seeking exposure to new ways of…