Today, Jody and I are tackling the question of Matthew Miller. Many places are understaffed, so how can employees make the best of a bad situation in their work environment?…
Tag: Employee Experience
Be Patient for Your Next Promotion
This week Jody and I build on a recent LinkedIn post by Steve Ross. Steve referenced a previous Creating Disney Magic episode where we discussed the three P’s of getting…
Moment of Truth for Employees
Last week Jody and I discussed the moment of truth for customers. Did you know there is also a moment of truth for employees? The people you hire have a…
Using Outside Resources to Train Your Team
Today Jody and I unpack how you, as a leader, using outside resources to train your team can add value to the training. Often we think of training as something…
Understand Your Managers Expectations
Today Jody and I answer another question we were asked during a recent webinar. This one came while we were talking about setting clear expectations when hiring and retaining people.…
Your Attitude Can Save the Day
Today Jody and I are talking about an incident that happened to me recently. With all the credit card scams in the world I often wonder if I am next,…