Month: June 2008

The MOMENT Of TRUTH is an interesting concept to think about and to stay aware of at all times. (more…)

Professionals keep their eye on the ball in good times and especially in challenging times. The needs of your customers do not change just because we are in a recession.…

Oops! On my blog post of  June 6 I wrote about how to be a better speaker. When I went back to review that post yesterday I noticed that the…

Every job has one or two things that are more important to your customers than other things. (more…)

I dropped out of my speech class at Oklahoma State in 1963 the night before I was scheduled to give a speech to the class the next day because I was so…

I like to read articles on leadership which have been written by others.I saw this article a few years ago in a newspaper called Suburban Business. (more…)