Year: 2013

NEW POST…..What you do counts. (more…)

My new book has been published in Brazil (more…)

New Post: Learn to not overreact. As a leader, this is a really important thing to learn. (more…)

New Post ….Below is a link to a recent interview I did on my new book, The Customer Rules. This interview includes a link to a story I wrote titled,…

New Post on How to hire better (more…)

Hello everyone A good friend of mine and former associate at Marriott and Disney Bruce Skidmore is in need of a kidney transplant. (more…)