Today we are exploring how to overcome the old mentality that says if it ain’t broke, don’t fix it. People can be resistant to change. Often, people push back when…
Year: 2022
Leading Through Change
Today we answer a listener question. Should the top leader be the face of change, or should a direct leader represent change for the store they manage? Transition can be…
The Satisfaction of Helping Other People
Today we are celebrating something big. Episode 400! Creating Disney Magic started eight years ago and has stood the test of time. Jody has some interesting statistics about our audience.…
The Difference between Efficient and Effective
Today Jody and I are looking at the difference between being efficient and being effective. We also are going to tell you which is more important. You can be efficient…
Be a Leader at Home and Work
Today we are celebrating our countdown to 400 episodes! This is episode 398, and Jody and I are talking about a topic that means a lot to me personally. People…
A Purpose Statement Applies to Every Role
When I was a General Manager at a hotel in Marriott, I came up with a purpose statement for all hotel staff to use as they did their job. “Be…