“People want to know they matter” During this episode of Creating Disney Magic, Jody and I answer a listener question about employee development. Investing in employee development leads to higher…
Month: June 2023
Working with Multiple Generations
“The more you know, the better decisions you make about people.” When I think back to my time at Disney and working in the hospitality industry, I remember that managing…
Training New Leaders
“Your responsibility is not to sit in the office, but to be out in the operation.” There are a few things I learned throughout my career about effectively training new…
Work on What's Important Now
“You’re not a product of your circumstances. You’re a product of your decisions.” Through my experience as a leader, I have learned that time management and prioritization are key to…