“Success came from the way they started, the way they were persistent, the way that when they had a problem, they worked through it.” Newer businesses have a lot to…
Tag: Employee Experience
The Peril of Not Keeping in Touch with the Front Line
“Our job as a leader or a parent is to keep our people emotionally, psychologically, and physically safe.” One of the biggest mistakes I see leaders make is not keeping…
Pay Attention to People
“Make things better through your people, not through you.” Paying attention to people is an essential leadership skill. It can lead to improved performance, employee satisfaction, and overall success. The…
Find Out What Your Team Needs
“It’s really up to the leader to set that environment and culture where people are comfortable, bringing up anything because everybody matters in them here.” – Lee Cockerell Leaders can…
Hiring Someone for Their First Job
“Experience changes you, and hopefully for the better.” – Lee Cockerell I remember the uncertainty I felt as a young boy starting my first job. I was 16, behind the…
Building a Culture from Scratch
“Magic is when nobody can figure out how you do it because you’re so good.” Never underestimate the importance of building relationships with your team. This is especially important if…